Call Centre Executive (Telesales)

LA`AM Ltd. is looking for a proactive Call Centre Executive (Telesales) to handle customer inquiries, manage online sales operations, convert leads into sales, and deliver excellent customer service. The position includes morning and evening shifts.

• Handle inbound and outbound customer calls professionally.
• Manage customer communication through phone, chat, and social media.
• Convert online inquiries into successful sales.
• Achieve daily online sales targets.
• Coordinate with Sales and Operations teams for smooth order processing.
• Resolve customer complaints and ensure proper follow-up.
• Maintain high call quality standards.
• Conduct proactive customer outreach.
• Meet individual and team performance targets.
• Recommend improvements to sales and customer service processes.

• Higher Secondary, Diploma, or equivalent qualification.
• Minimum 1 year of experience in Call Center or Telecommunication.
• Previous Call Center or Customer Service experience is preferred.
• Only male candidates are eligible.
• Strong communication and customer service skills.
• Ability to work in morning (9:00 AM–6:00 PM) or evening (1:00 PM–10:00 PM) shifts.

• Monthly salary: Tk. 16,000.
• Target-based incentive up to Tk. 7,000.
• Performance bonus.
• Partially subsidized lunch.
• Half-yearly salary review.
• Two festival bonuses.

Interested candidates should apply through the company's official recruitment platform before the application deadline.